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What a difference a year makes! David’s story…

I found out about Building Better Opportunities (BBO) through Citizen Housing in April 2018. At this point in my life I felt I had very little prospects and didn’t think anyone would ever employ me again.  I was suffering with my nerves and other medical problems and couldn’t see how I could move forward.

Like all new BBO participants, I was immediately assigned my own job coach, Cath from Citizen. Together we talked through the barriers I faced and what I could do to regain my confidence to start believing in myself. 

We worked on job searches; learning how to apply and putting in meaningful applications using IT. It opened up a whole new world to me, and gave me hope that I would find a job I’d be happy in.

To my amazement very quickly I started getting replies to my applications, then interviews and then I secured a job as a bus driver.  

One year later I am still driving a bus and life is really different for me. I have built up rapport with passengers and we are on first name terms, I really enjoy brightening up their day and taking the time to get to know them. 

I’ve also been able to decorate my flat and go on a wonderful family holiday to Disneyland Paris with my son and grandchildren. I have just booked a cruise for April 2020 and planning a holiday in 2021 with my other son. I can now truly say that I look forward to every day. 

For anyone thinking of joining the BBO programme I would say: “Take up this opportunity, work with your job coach towards your end goals and don’t be afraid to ask questions.”

Our Building Better Opportunities programme is funded by the European Social Fund (ESF) and the National Lottery Community Fund designed to tackle poverty and promote social inclusion throughout Worcestershire.

If you or anyone you know would benefit from the support of a dedicated Job Coach who will work with you to build on your own strengths and abilities to gain the confidence and skills to move into work, please get in touch by calling 01562 733133 or email  

Published - 17 Oct 2019