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Building Better Opportunities Job Coaches

If you or anyone you know is unemployed and would benefit from the one-to-one support that BBO can provide, please contact Vestia at or call 01562 733 133 and ask for a member of the Vestia BBO team.

For more information or to contact your local job coach directly, please see below:

Wyre Forest

Sanjay Mistry - Community Housing

Sanjay Mistry

Hi I'm Sanjay, a Job Coach for Community Housing in the Wyre Forest area. I have over 4 years experience working as a Job Coach for various organisations and I have lots of experience supporting people to achieve and succeed in reaching their goals into employment, training and education. I have over 20 years of youth work experience, I have supported young people and young adults address barriers to education, training and employment. The best part of my job is seeing participant's achieving their goals.

Laura Draper - Community Housing

Laura Draper

Hi, I'm Laura, Job Coach for Community Housing offering support to people in the Wyre Forest. I have worked in support worker roles for the last 7 years, so have lots of experience and really enjoy meeting new people and helping them achieve and succeed to the best of their abilities.

Kim Attwood - Community Housing

Kim Attwood

Hi, I'm Kim a Job Coach at Vestia. I have 20 years of experience with DWP, 10 of those years were at various Jobcentres in the West Midlands area. I have also previously worked as an outreach support worker on a similar employment support programme. My passion is to help support and empower people, to make choices which will develop and enrich their lives.

Worcester and Malvern

Lisa-Jane Wall - Worcester Community Trust

Lisa-Jane Wall

My Name is Lisa-Jane, I am A BBO Job Coach working for Worcester community Trust. I have been working in welfare to work for 13 years; I am an experienced Job Coach who is passionate about supporting people to achieve their goals. I pride my self on developing skills, building self esteem and confidence; I take things at your pace, by the end of the support you will be able to talk about your skills and experience with confidence.

Cathy Scarlett - Citizen

Cathy Scarlett

Hi, my name is Cathy and I am the Job Coach for Citizen in Worcestershire. I have many years experience working in Welfare to Work and supporting people into further education, employment or training. I am friendly and approachable with a can do attitude and would be happy to assist you on your journey into work or education.

Matthew White - Platform

Matthew White

Hi, I'm Matt, and I work as a job coach for the Platform Housing Group based in Worcester. For the past 12 years I have been working in similar roles, advising and mentoring people to achieve their potential thorough coaching and developing skills, confidence and motivation. My passion for the job is driven by my instinct to improve people's lives and for them to achieve more. I have worked in some of Birmingham and the Black Country's most deprived neighbourhoods and relish a challenge!

Isabel Stanier - Platform

Isabel Stanier

With over five years' experience working on the Welfare to Work Programme, I am now happy to be working for Platform on the BBO Project. I enjoy interacting with people and dealing with different situations, scenarios, individuals, and backgrounds. I thrive on breaking barriers and creating positive and effective supportive solutions and coaching. Creating CV's, assisted Job Search or looking for training along with a wide range of further support then I'm always happy to help.

Sophie Humphries - Willowdene

Sophie Humphries

Hi, I'm Sophie. I am a Job Coach for Willowdene. I am dedicated to supporting individuals to overcome barriers and access Education, Training and Employment. I am passionate about encouraging men and women (of all abilities), to learn new skills, develop confidence, and achieve a purpose filled life.

Didi Ong - Onside

Didi Ong

Hi, I'm Didi and I'm a Job Coach at Onside. I'm here to support people in achieving their goals, whether that's employment, education, training, improving well-being and confidence. I've had a varied work life and was previously a job coach at a local college supporting young adults with learning needs into employment. Before that I was a community nurse and have also worked as a school administrator at a special needs school.

Nicky Clegg - Onside

Nicky Clegg

Hi, my name is Nicky and I am a Building Better Opportunities Coach for Onside in Worcester. Before moving to Onside I was an apprenticeship trainer, Maths and English tutor and Employability trainer. I have supported people of all ages to reach their goals and progress in training or employment. As a BBO coach I can help you to build a CV, create accounts on job sites and apply for jobs. I can look at training courses if you would like to upskill or move direction in your job search.

Bromsgrove and Redditch

Mike Knowles - YMCA

Mike Knowles

Hello, I'm Mike, Job Coach for YMCA in Redditch. I am experienced in supporting people who are faced with barriers to employment, education or training. I have a great passion to help people improve their self-belief, confidence and motivation. With an informal, holistic approach I am able to plan and assist a tailored journey to help people overcome obstacles they are facing.

Ed Grovenor - YMCA

Ed Grovenor

Hello, I'm Ed, Job Coach for YMCA in Redditch. I am experienced in coaching and have an informal, friendly approach to helping people improve themselves and their performance. I have extensive experience in training and education, and I'm well-skilled in getting people into training and apprenticeships. I also have great knowledge in health and well-being, so I bring a truly holistic approach to helping people overcome their obstacles.

Emma Garlick - YMCA

Emma Garlick

My name is Emma Garlick, I work for BBO as a Job Coach at YMCA Worcestershire. I have only been in the role a few months, previously I worked for NCS presenting the programme to young people in schools. I passionately believe anyone can make positive changes to the direction of their life at ANYTIME with the right guidance and support, I personally have a varied employment background which has been really beneficial in the role as a Job Coach.


Nick Bennett - Rooftop

Nick Bennett

Hi I'm Nick and I'm a Job Coach for Rooftop Housing. I help people across the Wychavon District into or closer to work, education, job searching and training. My background is working with people with disabilities, providing in-work support and helping children with behaviour, social and emotional needs in mainstream schools.

Gemma McKay - Rooftop

Gemma McKay

Hello, my name is Gemma and I am a Job Coach at Rooftop Housing Group. I support people across the district of Wychavon, to help them reach their full potential. I am approachable, enthusiastic and passionate about helping people to achieve their goals such as finding sustainable employment.